Legal Document

5c777's Privacy Policy

Your personal information matters to us — read this policy to understand how 5c777 collects, uses, and protects your data.

Last updated: 2026

This privacy policy has been prepared on behalf of the 5c777 platform ("we", "us", "platform"). When you visit our website, register, or use any of our services, you are considered to have agreed to the terms of this policy. We place the highest importance on your privacy and are committed to keeping your personal information secure.

Please read this policy carefully. If you have any questions about understanding this policy, contact our support team.

1

What Information We Collect

For the purpose of creating an account and providing services on the 5c777 platform, we may collect the following types of information:

1.1 Information You Provide Directly

  • Full name, date of birth, and national ID details (for age verification)
  • Email address and password
  • Mobile number
  • Information required for financial transactions, such as bKash, Nagad, Rocket, or bank account details
  • Messages and attachments you send when contacting customer support

1.2 Information Collected Automatically

  • IP address and device identification information
  • Browser type and version, operating system
  • Browsing activity on the platform, pages visited, and session duration
  • Information collected through cookies and similar tracking technologies
  • Transaction history and gaming activity

1.3 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, we may verify relevant information about you from trusted third-party organizations. Every step in this process is carried out in compliance with applicable laws and regulations.

2

Purpose of Using Your Information

5c777 uses your information only for the following legitimate purposes:

  • Account management: Registration, identity verification, and ensuring account security.
  • Processing financial transactions: Executing deposits and withdrawals and maintaining transaction history.
  • Improving service quality: Analyzing platform performance and improving the user experience.
  • Providing customer support: Resolving your inquiries and complaints.
  • Fraud and security management: Preventing unauthorized access, money laundering, and other illegal activities.
  • Relevant communications: Sending important account notifications, security alerts, and policy change updates.
  • Meeting legal obligations: Complying with applicable laws and regulatory authority directives.
  • Ensuring responsible gaming: Monitoring your gaming behavior and taking precautionary action when needed.

We do not send marketing messages without your consent. You may opt out of marketing communications at any time.

3

Data Storage and Security

3.1 Technical Security

5c777 uses industry-standard security technologies to keep your personal information secure. These include:

  • SSL (Secure Socket Layer) encryption — ensures complete protection during data transfer.
  • Encrypted databases — stored information is protected from unauthorized access.
  • Two-factor authentication — adds an extra layer of security to your account.
  • Regular security audits — potential vulnerabilities are identified and addressed.
  • Firewalls and intrusion detection systems.

3.2 Data Retention Period

We retain your information for as long as your account is active and for as long as necessary after closure to meet legal obligations. Financial transaction records and identity verification information are retained in accordance with statutory time limits. Once the designated period has passed, information is securely deleted or anonymized.

4

Sharing Information with Third Parties

5c777 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third-party service providers to operate our services. These include payment processors (bKash, Nagad, Rocket, bank transfer services), IT infrastructure providers, and identity verification organizations. These partners are given access only to the information needed for their specific tasks and operate under strict confidentiality agreements.

4.2 Legal Requirements

We may be required to disclose information under a court order, a lawful request from a government authority, or applicable law. Any such disclosure is always carried out to the minimum extent possible.

4.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, your information may be transferred. In such a situation, we will notify you in advance and the new party will be required to comply with the terms of this policy.

5

Cookie Policy

5c777 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 Types of Cookies We Use

  • Essential cookies: Required for the platform's core functionality — maintaining login sessions and ensuring security.
  • Functional cookies: Help remember your preferences and settings.
  • Analytical cookies: Analyze platform usage and monitor performance.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may limit some platform functionality.

6

Your Rights

You have the following rights regarding your personal information:

  • Right of access: The right to know what information we hold about you.
  • Right to rectification: The right to request correction of incomplete or inaccurate information.
  • Right to erasure: The right to request deletion of your information in certain circumstances (where there is no legal obligation to retain it).
  • Right to restrict processing: The right to request that your information be used only for limited purposes.
  • Right to withdraw consent: The right to withdraw consent at any time for processing that is based on your consent.
  • Right to opt out of marketing communications: The right to stop marketing emails or notifications at any time.

To exercise any of the above rights, contact our support team. We will respond to your request within a reasonable time. Some requests will be processed after identity verification.

7

Protection of Minors

The 5c777 platform is intended only for users aged 21 and above. We do not knowingly collect personal information from minors. Age verification is a mandatory step during registration.

If we suspect or become aware that any user is under 21, we will immediately suspend that account and securely delete any information collected. Parents or legal guardians may contact us to raise concerns about this matter.

8

Secure Payment Information

The security of financial transactions at 5c777 is our top priority. The following security measures apply to deposits and withdrawals made via bKash, Nagad, Rocket, and bank transfer:

  • All payment information is transmitted through encrypted channels.
  • Full payment account numbers or bank card details are not stored on our servers.
  • Each transaction is individually verified and logged.
  • An automatic alert system is activated for unusual transactions.

The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000. Withdrawals are typically completed within 10–45 minutes.

9

International Data Transfer

Our servers and technical infrastructure may be located in various countries. This means your information may be transferred and stored internationally. However, regardless of where your information is sent, we ensure that the same standard of protection described in this privacy policy applies.

10

Changes to This Policy

5c777 reserves the right to update this privacy policy as needed. For significant changes, we will notify you in the following ways:

  • Displaying a clear notice on the platform.
  • Sending a notification to your registered email address.
  • Updating the "Last updated" date on this page.

Continuing to use the platform after any changes will be considered as your acceptance of the updated policy. We therefore recommend visiting this page regularly.

11

Third-Party Websites

The 5c777 platform may contain links to third-party websites. These websites have their own privacy policies and we are not responsible for them. It is your responsibility to read the privacy policy of any third-party site you visit.

12

Responsible Gaming and Data Protection

5c777 is committed to responsible gaming. We may use information about your gaming activity to:

  • Identify unusual or concerning gaming patterns.
  • Enforce voluntary restriction or self-exclusion requests.
  • Provide supportive resources and information.

To learn more about responsible gaming, visit our Responsible Gaming page.

Privacy Contact

If you have any questions, concerns, or requests about this privacy policy, please contact our dedicated support team. We provide support in Bengali and English 24/7.

[email protected]